Frequently Asked Questions
Q: Is the Rehoboth Ambulance Committee a town agency?
A: The Rehoboth Ambulance Committee is not a town agency. Rehoboth Ambulance is a 501(c)(3) non-profit corporation that has the responsibility to provide Advanced Life Support service to the Town of Rehoboth.
Q: Does the Rehoboth Ambulance Committee receive funding from the Town of Rehoboth?
A: No. The Rehoboth Ambulance Committee receives no funding directly from the Town of Rehoboth. The Town of Rehoboth covers ONLY fuel, insurance and housing for the ambulances. All of other operating expenses are covered by the Rehoboth Ambulance Committee through third party billing.
Q: What is the difference between Rehoboth Ambulance, Rehoboth Rescue and Rehoboth Fire?
A: The Rehoboth Ambulance is a non-profit corporation that provides Emergency Medical Services to the Town of Rehoboth. The Ambulance is NOT a town entity. Rehoboth Rescue and Rehoboth Fire are town entities that are directly supported by the Town of Rehoboth. The Rehoboth Ambulance has no affiliation with the Rehoboth Rescue, but the Ambulance does have an agreement with the Rehoboth Fire Department for manpower sharing.
Q: I’m an EMT and interested in joining the Ambulance, what do I have to do?
A: Please visit our "Get Involved" page to complete a membership application. For more information, please contact us at 508-252-2318, Extension 5 to leave a message for the Board of Directors.
Q: I’m not an EMT, but would like to become one. Can the Rehoboth Ambulance assist with training?
A: Absolutely. The Rehoboth Ambulance Committee can assist you with your initial EMT training as well as advanced training at the Paramedic level if your interest is there. We ask that you join the ambulance and commit to working on the ambulance in return for assisting you with your training. For more information, contact us at 508-252-2318, Extention 5 to leave a message for the Board of Directors.
Q: I am not an EMT, and don’t want to become one, but I am interested in helping out with the Ambulance. Is there a role for me?
A: Absolutely! There are two ways to get involved with the Ambulance Committee as a non-EMT. You can join us as an associate member and assist with community relations, activities, and fundraising. In addition, our Board of Directors has three positions for residents of the Town of Rehoboth. Our annual elections take place each year in December. For more information, contact us at 508-252-2318, Extention 5 to leave a message for the Board of Directors.
Q: I am a taxpayer in the Town of Rehoboth and received a bill for an ambulance transport. Why did I receive this bill?
A: The Rehoboth Ambulance Committee is not a town agency and receives no direct funding from the Town of Rehoboth. Any bills you receive are for services that are not covered by your insurance, or because we did not have your insurance information at the time of the transport. If you have questions about your bill, contact the number on your bill
Q: I received a bill and have a financial hardship. What do I do?
A: Included in your bill are directions for submitting a hardship request. Please follow these instructions and we will happily work with each resident to address their unique circumstances.
Q: I recently received a notice that my unpaid bill would be sent to a collection agency. Why did I receive this notice since I pay taxes in the Town of Rehoboth?
A: The Rehoboth Ambulance Committee is not a town agency and receives no funding from the Town of Rehoboth. Our operating expenses are covered through fundraising and third party billing. You received this collection notice because your bill has gone unpaid for some period of time.
Q: I received a bill for $75.00 even though you didin't transport me or my family to the hospital. Why did I receive this bill?
A: In cases where you, or your family call for the ambulance, and after we provide treatment, the patient refuses to be transported, we bill for what is called a "treat and release." Examples of this include a diabetic patient who receives medication from the Ambulance to help correct a low blood sugar, a patient who overdosed and was given medication to wake them up, and a patient with bleeding severe enough that someone called the Ambulance, and was subsequently treated by the Ambulance crew. The $75.00 charge is billed to help cover the costs of operating the ambulance for that call. While Rehoboth Ambulance is a non-profit corporation, we still have to cover the expenses of operating the service. Unfortunately, this charge is not covered by insurance - insurance will only cover if the ambulance transports the patient. If you have questions or concerns, please contact us and we can work with you to address your unique circumstances.
Q: I recived a large bill from the ambulance for a transport. I have insurance, why didn't they pay the bill?
A: You will need to consult with your insurance company for specific details of your plan. Most health insurance plans have deductibles assigned to them, similar to the deductible on an auto insurance policy - the insurance company won't pay until the deductible has been met. In some plans, these deductibles can be as high as $3,000.00 before insurance begins to cover any medical expenses. If you have not met your deductible, our billing company receives a notice that the deductible has not been met, and they will in turn send you a bill. You are responsible for paying these costs. In addition, once the deductible is met, some health insurance companies will only pay a percentage of the total cost (for example, Medicare may only cover 80% of the total cost). The remaining balance is your responsibility and is called Co-insurnace. Rehoboth Ambulance will send unpaid bills to a collection agency if you have not reached out to us to discuss your unique circumstances. Please contact us if you have questions or concerns so we can discuss your unique circumstances.